ICTC Research:

Studies & Publications

Key Technologies

Big Data

  • The Big Data report examines the economic and labour market impact of big data adoption in Canada, linking it to the broader Internet of Things (IOT) economy, which is expected to add trillions to global GDP. The report provides a detailed breakdown of Canada’s big data market, business models, job trends and emerging occupations.

Cyber Security

  • Cybersecurity as a competitive advantage for your Organization: Secure information means fewer work interruptions, minimize or eliminate lost revenues, and strong customer relationships in the face of cyber attacks. To help you secure this advantage, the Information and Communications Technology Council (ICTC), with funding from Public Safety Canada, will deliver cyber security workshops to small- and medium-sized enterprises (SMEs) in five cities across Canada.
  • Safeguarding Critical Infrastructures in a Hyper Connected Global Economy. Hyper connectivity is driving the transformation of our digital economy into an intelligence economy, an environment where 50 billion devices will be connected to the internet by 2020. This phenomenon, referred to as Internet of Things (IoT), is spreading beyond our private and business lives to include critical infrastructures (CIs) such as telecommunications networks, power grids, transportation systems, healthcare, financial services and others.

Additive Manufacturing (3D printing)

  • ADDITIVE MANUFACTURING THE NEW FRONTIER OF MANUFACTURING: ICTC is proud to announce the release of its latest report, Additive Manufacturing: The Impending Talent Paradigm. Additive Manufacturing (AM) (often referred to as 3D Printing) is a transformative technology that is dramatically reshaping the manufacturing industry—much in the way Uber redefined the taxi industry and Netflix disrupted the media industry. To view the report, please click here.

Artificial Intelligence

  • Artificial Intelligence in Canada: Where Do We Stand? (2015). Despite these huge strides in Artificial Intelligence, a key question remains with respect to Canada’s readiness to embrace the transformative nature of AI in an increasingly global and competitive environment. ICTC has conducted a research to understand the current ecosystem of AI in Canada and to raise awareness about the potential actions that can support its development and adoption.

Automation & Robotics

  • Intelligent Industrialization: The Next Wave (2015) explores the opportunities created by industrial automation and robotics in the manufacturing industry. The study explores how industrial automation has helped manufacturing companies in Canada achieve cost-savings while improving quality, flexibility, and speed. It also explores how automation is reshaping the labour needs to higher skilled talent in manufacturing and related processes.

Mobile Technologies

  • The Appification of Everything: Canada’s Apps Economy Value Chain (2014) explores significant opportunities created by mobile applications, or apps. This study is a notable step in understanding Canada’s apps economy value chain and exploring the labour market and economic impact of apps.
  • Generating Economic Gains for Creative Media Industries in Ontario (2014) measures the mutual labour market and economic impacts of creative media industries and mobile apps industry in Ontario. It demonstrates how the emergence and adoption of mobile applications (apps) have created incremental economic opportunities for Ontario’s mobile apps industry and Ontario’s creative media industries.
  • Canada’s Mobile Imperative: Leveraging Mobile Technologies To Drive Growth (2013) demonstrates the emergence and adoption of mobile technologies, and the opportunities those have created for incremental efficiency and productivity gains, cost reduction, and revenue generation in all sectors of the Canadian economy.

Cloud Computing

  • Canada’s Cloud Imperative (2013) explores the global cloud ecosystem; the economics of cloud computing (employment and GDP contribution); projected employment and GDP growth over a five-year period; skills outlook for ‘cloud’ professionals and the Canadian enterprise adoption of cloud computing services

Digital Platforms


Target Sectors


Digital Media



Skills and Talent

Indigenous peoples

  • ICTC Releases Report on Indigenous Participation in Canada’s Digital Economy:  ICTC is pleased to announce the release of our latest report highlighting Indigenous participation in the Canadian digital economy. With the advent of increased digitization and integration of transformative technologies into various sectors of the Canadian economy, ICTC forecasts an accelerated demand of around 216,000 ICT roles to be filled in Canada by 2021. This heightened demand for ICT talent makes the ability to build and support a robust supply pipeline essential for ensuring continuous economic growth.For a detailed understanding of Indigenous participation in the Canadian digital economy, please access the full report here.


  • Digital Economy Supply: The Immigration Stream: This report examines the labour market impact of immigrants in Canada’s digital economy and the importance of immigration as a competitive advantage for Canada in the global digital economy. It provides a detailed breakdown of immigrants employed in Information and Communications Technology (ICT) roles and provides specific recommendations on what Canadian policy makers, employers, and educators need to do to secure top international digital talent in the competitive global labour market.


  • Business Analysts and the Digital Economy (2012) provides insight into the role of Business Analysts and proposes a portfolio of best practices that could be implemented by industry and government stakeholders to address the current and projected imbalance between the demand and supply of Business Analysts over the next five years.


  • Skills in the Digital Economy (2016) In an increasingly connected global environment, digital technologies have become significant drivers of productivity, innovation and competitiveness in every sector of the Canadian economy. In the next 3-5 years, the adoption of smart and connected technologies, such as the Internet of Things (IoT), will continuously reshape all aspects of the economy, including manufacturing, financial services, health, transportation, essential services and cities, as well as media and creative industries.

White Papers & Articles

ICTC White Papers

  • The Digital Literacy White Paper: Digital Literacy drives commerce in all successful countries in a borderless digital world.It underlies the 70+ per cent of the Canadian economy that is in the services sector. Digital Literacy is the fundamental requirement for effective participation in the world’s economy; it is the aquifer giving life to the knowledge-age work force. It can be acquired, polished, and wielded as a competitive weapon.
  • Cyber Security – Critical ICT Human Resource in the Digital Economy (White Paper): The internet has made it easier than ever for people to bank, shop, connect with others and find the information they need at any time. As internet use among Canadians continues to grow, so does online criminal behavior such as fraud and identity theft. It is estimated that identity theft alone costs the Canadian economy $2.5 billion annually.


  • The Social Media Skill Sets a CIO’s Staff Will Need:  The question is no longer ‘who is on social media?’; it is ‘who isn’t?’ Nearly 20 million Canadians communicate via social media. One in two online Canadians visit a social media site at least once a week, and 35% of us do so every day. Emerging technologies in the areas of mobile technology and app development are giving us new social platforms to express ourselves; they are shaping our consumption behaviours. Facebook, Twitter, and LinkedIn are among the biggest corporate brands out there. Arriving amid great fanfare, Google+ will doubtlessly be amassing a large following as well. Social media is used for recruitment by 4 out of 5 companies, and LinkedIn is used almost exclusively for this purpose
  • Cloud Computing Closeup:  The ability to move IT infrastructure, applications and storage onto the Internet has sparked curiosity, enthusiasm, scepticism and sometimes panic from Canadian chief information officers. We walk through the adoption process from beginning to end, looking at the skills and strategies you need to be successful.